Help with interpretation of ISO standards, contractual requirements and regulatory expectations, helping organisations translate requirements into operational procedures and documentation structures.
Develop and integrate management systems that structure how organisations manage quality, environmental impact, energy, occupational health and safety and other operational responsibilities.
Organisations establish management systems to structure how responsibilities, processes and documentation are managed across daily operations. Customers, contracts, or authorities may require documented management systems that may also serve as the basis for certification. This service supports organisations that develop, implement, update or integrate management systems used to organise operational and compliance responsibilities.
When organisations need support
Quality, QHSE and operational management functions often seek support when establishing new systems, updating systems following new standard versions, or integrating multiple management systems. When responsibilities, documentation and processes are unclear, implementation becomes difficult to coordinate, and the management system may be hard to use in daily operations.
Consultancy adapted to the organisation
There is no single model for developing or improving a management system. The scope of consultancy is agreed upon with the organisation and may range from targeted sparring to broader collaboration supporting implementation. The work is carried out in collaboration with the organisation to ensure internal ownership and knowledge transfer, so the system reflects how work is carried out in practice. Consultancy may also include mentoring or training of relevant personnel to support internal competence and system ownership.

Challenges
When organisations develop or update management systems, unclear requirements, documentation structures and responsibilities can delay implementation and limit usability in daily operations.
Certification requirements require knowledge and resources
Customers, contracts, or authorities may require organisations to implement and document management systems. This can lead to a resource-intensive process to align the management system with requirements.
Unclear processes and responsibilities delay implementation
When procedures, documentation and responsibilities are not clearly defined, implementation work can become fragmented and difficult to coordinate.
Unclear interpretation of standard requirements
ISO standards and contractual frameworks may be difficult to translate into operational procedures, documentation structures and responsibilities without experience in applying the requirements.
Outdated systems no longer reflect operations
Management systems developed many years earlier may not reflect current processes or organisational structures, creating gaps between documented procedures and how work is carried out in practice.
Separate systems create duplication
Quality, environmental, energy and occupational health and safety systems may exist as separate structures with overlapping procedures and documentation.
Limited internal ownership of the system
Management systems developed externally without sufficient internal involvement may become difficult to maintain, update and use in daily work.
Benefits
Get structured management systems that organise processes, responsibilities and documentation across operational and compliance activities.
Integrated management system structure
Multiple management systems, such as quality, environmental, energy and occupational health and safety, can be structured within a coordinated framework that reduces duplication of procedures and documentation.
Documented procedures aligned with operational processes
Procedures and documentation structures are developed so they reflect how work is carried out across departments and operational functions.
Clear responsibilities across departments
Defined roles and process interfaces clarify ownership of procedures, documentation and system activities across the organisation.
Evaluated implementation through internal audits
Internal audits provide a structured evaluation of whether procedures are implemented and functioning in daily operations.
Discuss your management system structure
Organisations establishing or updating management systems often need support in interpreting requirements, structuring documentation or aligning procedures with operational practice. Support can range from targeted sparring on specific topics to longer collaborations supporting implementation or improvement of management systems. Talk to a FORCE Technology specialist about your organisation’s current management system structure and development needs.
Service scope
Management system consultancy scope
Standards
Standards referenced in management system implementation and integration

Reach out to Vibeke Kistrup Holm for more information.

